I was getting the same error.
I then tried to use the flash tool under the:
C:\Program Files (x86)\FRC Radio Configuration Utility
which worked for others. Except, the unit for 2017 is OM5P-AC
but the firmware didn't work and I received this error:
is of type 'OM5P-AC' that we have no image for
I then followed this -
https://help.cloudtrax.com/hc/en-us/...d-access-point
In my case, step 2 and 4 did the trick for me.
Note, I have the NI Suite installed on my Win10 Surface Book.