i am not quite sure. i think he wants it un-installed so that he can re-install it. he said that he accidently put in icelandic for the language and has no idea whats going on now. he installed it to begin with because he hates windows with a passion. so i guess he just wants to completely un-install it so that he can re-install it correctly. i will ask him again in the morning. thank you all so much!