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Originally Posted by shyra1353
I know that when you are missing parts you fax FIRST, but do they just send you the missing parts ?? or do they contact you first ??
I am asking because I am wondering if I should be expecting an email (or maybe a phone-call) within the next few days, or if a box is just going to be shipped to me.
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We faxed our list Monday, and I (main contact) received an e-mail confirmation Wed night, saying that the replacements will ship out next week....
This is just a confirmation that FRC parts has received your teams kit of
parts checklist with the missing items and is in process of handling
it. Availability of parts is critically low, but we will fill the orders
as best we can and give you information on where other items might be
obtainable. Parts will ship to all teams next week via Fed Ex
2-day. Thank you for your continued patience and understanding.
Best Wishes!!
-frcparts