At times things could get a little much for people to handle, they maybe just mad or discouraged. Some words of encouragements maybe needed.
I personally propose a room where they can go to let off some steam, maybe not necessairly the 'anger' room but more like the 'I need to complain' room. Often people do things that are not exactly the smartest things to do or say, but mostly it's the spur of the moment type of thing that they regret later. That way everyone doesn't necessairly need to read other's complains, rather people who chose to be uplifting could chose to read the complains and perhaps offer some calming words.
