[gnormhurst]

An update: I moved all the tools to another laptop, an IBM running windows 2000 service pack 4, and now the IFI loader works fine. David Maxwell at IFI suspects, as do I, that the serial port on my Dell Latitude CPi was not working properly at 115Kbaud, even thought it worked fine with Dashboard (which David says runs at 19.2Kbaud).

The new laptop solves the problem, but it is someone's main computer, which makes it inconvenient for them. So I will try a Bafo BF-810 USB to serial converter with my Dell and see if that will work, bypassing the bad serial port.

Note that the Bafo converter is one of two that IFI lists as "known good" converters for this task. Apparently some are not up to it!

-Norm