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Unread 17-03-2004, 00:32
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Re: Linksys Router Help

Generally, a browser wouldn't stop you from pinging an address. If you plug your computer back into the DSL modem, does it work? Also, do you use PPPoE software on your computer (like RaSPPPoE or Enternet), if it does, did you properly set that up in your router? (I know that sometimes the login information can hang on if you switch computers..) Also, your DNS servers could possibly be down so try pinging something like: 64.233.161.99 [google] or 207.46.156.188 [microsoft]. If those respond, something probably got screwed up between your ISP's DNS servers, your modem getting the wrong DNS servers, your router screwing something up, or your computer not properly using the router's pass-through DNS server (or whatever the real term is). Also, I believe linksys broadband routers have a diagnostic part where you can see if the connection is up along with the DNS servers and all that fun stuff.. play around in there and see if it's going and if there's been any traffic. (Even though your computers may not be able to get online, the router should still be sending idle traffic to your ISP). If you can't find out in the router if everything is working, call up your ISPs tech support just to make sure everything on their end is working properly.. (I wouldn't even bother asking my ISP for support with that, most ISPs generally don't do tech support for 2+ computers). That would just be a point when linksys supports throws out the all-too-common "It's your ISPs problem, not ours!" that we've all come to loathe.

Also, CHANGE YOUR PASSWORD FOR YOUR ROUTER LOGIN! Whew. Do that after you get everything set up. Unless you live 10 miles away from a road, you'll probably have a wardriver go by your house. (I wardrove.. err.. warwalked.. through my neighborhood of 5 houses and found 2 WAPs with no protection whatsoever. Good thing I'm a nice kid )

Hope this helps. (Anyone wanna hire me as a tech-support drone? )
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