If you take the O/I apart yourself and try to fix it, it will void any warrenty the part had on it and Innvation FIRST won't touch it. (I believe the O/I even has little stickers covering the screwholes on the back that say "warrenty void if broken" -- correct me if I'm wrong, I haven't looked an one in quite awhile!)
Call Innovation FIRST, see what they say.
Good luck!
