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Originally Posted by Katie Reynolds
If you take the O/I apart yourself and try to fix it, it will void any warrenty the part had on it and Innvation FIRST won't touch it. (I believe the O/I even has little stickers covering the screwholes on the back that say "warrenty void if broken" -- correct me if I'm wrong, I haven't looked an one in quite awhile!)
Call Innovation FIRST, see what they say.
Good luck! 
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They're on there.
Yeah, I wouldn't open up the OI unless IFI tells you to. Now have you tried to test if it works on tether, I assume it wouldn't though. Just contact IFI and see what they say, maybe they'll let you download the firmware.
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