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Originally Posted by JosephM
-Reprint the letters
-Pay for postage yourself
-Send them now
You gotta do what you gotta do. If she gets mad, simply say you have taken the letters and and never gave you guys any info on how they were going, and you thought she fogot about them.
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Just a word of advice here: it's usually not a good idea to get the powers-that-be annoyed with you. You may need them to do something for you in a crunch in the future.
If you do decide you want to get these letters out (though I agree with the other posts about personal contact being the best method) - politely ask the department head if she has gotten any replies back from the letters she was sending for you. This will give her the impression that you trusted her to do the job (true or not) and if she hasn't gotten to them (let alone mailed them), she might be shamed into getting a move on.