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Originally Posted by petek
Just a word of advice here: it's usually not a good idea to get the powers-that-be annoyed with you. You may need them to do something for you in a crunch in the future.
If you do decide you want to get these letters out (though I agree with the other posts about personal contact being the best method) - politely ask the department head if she has gotten any replies back from the letters she was sending for you. This will give her the impression that you trusted her to do the job (true or not) and if she hasn't gotten to them (let alone mailed them), she might be shamed into getting a move on.
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I have to agree with this 100%. School administration, as frustrating as it can be, is still a resource for teams. Politely remind her that time is very important. I'm sure if she knows anything about your program she already knows this. As it stands she may be working to help find you something. It happened for us a few years ago when we didn't have sponsorship. One of our administrators caught wind of our issue & helped up get a grant for $7500 All because we had our department head read the letters we were sending out and she let others know of our problem.