[Jack Jones]

You cannot push quality any more than you can push a team or any team member to do anything they’re not inclined to do. Quality has nothing to do with desire – you can’t wish quality. Quality has nothing to do with time, or money, or the other guy’s attitude.

Quality has everything to do with craftsmanship. The problem, if you want to call it that, is that craftsmanship is not something like facial hair that you wake up one morning to find that you have. Could it be that the teams you admire are the ones with people who have learned the tricks of the trade, and others who are willing and able to learn them as well? Isn’t that why FIRST came to be?