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Originally Posted by Dorienne 007
What bothers me about fast food is that they don't care at all. They make your order wrong like 80% of the time and sometimes they're extremely rude and unenthusiastic. If I worked there, I would turn the place completely around (if any of you know me personally, you don't doubt me).
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I think you might underestimate human stupidity.
I've worked on two occasions at Sonic Drive-In. Most of that time was spent in the drive-thru. Ask anyone, I know how to work that headset. And virtually every day I worked the drive-thru, I would come home and collapse. Why? People that come through fast-food drive-thrus drain the life out of me. Call it inability to read the menu, the assumption that tater tots cost extra, or just a hunch that I'm supposed to read minds, but there is something about that job that will make even the peppiest person drag themselves to the car at the end of the day. (As a result, I'm willing to give quite a bit of latitude to fast-food workers that show that fire for their job, or even the embers of such a fire.)
What's a person to do? I vote with my dollars. Take Carolina Dining as an example. In my year and a half on campus, I've figured out which eateries offer good service and good food. I've had good luck with Taco Bell, Einstein Bros. Bagels, and Gibbes Court, so do you know where the sweeping majority of my meal plan swipes are logged? Taco Bell, Einstein Bros., and Gibbes Court.
Granted, whereever I go, Sodexho gets my money. However, dealing with their management over Preston Dining (which, since we have to eat there for dinner, we can't vote with dollars over) has shown me that they still want their locations to get as much business as they can. And believe it or not, the locations with sales get improved (Einstein Bros. is getting renovated over break to increase its production capacity), while those that don't do as well tend to, as they put it, "go away." (There was a Cinnabon down on the first floor of the Russell House, but it was only getting a few dollars a day after its first semester. It's now a sub place.)