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Originally Posted by Brandon Martus
It's not an abuse hotline, it's just an easy alias that sends an email to all of the coaches, engineers, and mentors that have the ability to get your problem/issue resolved.
There was no e-mail sent to the abuse@ address. Even if there were, if you sent it after 10PM, you probably shouldn't expect a response until at least the next morning -- 24 hours would probably be a decent estimation.
Also, if the e-mail didn't get a response, we do have private messages, or you could send an individual e-mail to me.
Moderators: keep this open, but it gets closed the second it gets ugly, please. Thanks.
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Yesterday i made post.
I can think of, off the top of my head, 3 or 4 reasons for it to be closed, all of them legitimate, all of them i agree with.
the admin who closed my post gave no reason why he closed it, however, and so i foolishly made another post asking why, which, of course, was closed immediately.
Perhaps it was my percieved attempt to circumvent the closing of my first post that predisposed said admin against me, but when i pmed him to ask why he'd closed my post, he, for whatever reason, did not answer my question and continually redirected me to the abuse email.
I don't think the abuse email was apropriate, since, from what i understand, it is for issues and problems with how the site is run, and i did not have a problem. I suppose you might say i had a potential problem. Anyway, i felt that my question would've been best resolved by him simply answering my pms instead of redirecting me to the abuse email.
Of course, he might've simply just been viewing my pm as an attack, as a question of his authority etc etc, and frankly i wouldn't be surprised (and would completely understand) if he didn't read my pms closely and assumed that i was being annoying etc.
However
If he redirected me to the abuse email fully knowing that i was asking what i was asking, THEN i have a problem with the was this site is run.
Since he has said that he will not respond to further pms on the subject (a sentiment i can sympathsize with) i have no way of knowing.