I don't have any wireless network connections without a working wireless device. I tried the regedit to log the error but (1) I couldn't figure out what the Add Hardware service name was and (2) I don't know how to view the log.
Puzzlingly, whenever the card is inserted in the laptop the device manager lists it but says that it is not working properly because the driver is not installed. When I try to delete the device it says that it is required to boot the computer. The device disappears from the list when it's removed. Thanks for your advice so far. I appreciate the help.
