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Unread 17-01-2006, 15:27
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FRC #0230 (GaelHawks)
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Re: **FIRST EMAIL**/Autodesk Installation and Configuration Support Line Information

800-551-1490 Business Support/Registration Number.

I was redirected to the above number. Not sure if you need to call the first number (FIRST Autodesk Support Line: 877-500-6974) first, but this is the registration number and they are supposed to be able to make the Registration type changes for us.

Tell them you are from a FIRST Team and you'd like to Convert to Standalone Install. (If that's what you are calling about!)

(I'm typing this as it happens)
I was then transfered to (800) 538-6401: This is a customer care number and they were needed to change the deployment permanently (other wise you'd need to call with every install- or something like that.) This was just to confirm the conversion- so a direct call was not warnented.

Good luck to all!
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