Thread: Andymark.biz
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Unread 19-01-2006, 10:45
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kmcclary kmcclary is offline
Founder 830/1015;Mentor 66/470/1502
FRC #0470 (Alpha Omega Robotics)
Team Role: Engineer
 
Join Date: Aug 2001
Rookie Year: 1994
Location: Ann Arbor, MI
Posts: 491
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Andymark response time concern

Can anyone get through to Andymark??? One of my teams has been
trying to buy from them, but has been unable to reach them for days
regarding their order and has no clue as to what's happening.

...Now, I just got word that their outgoing machine message has been
changed to one stating they're no longer returning phone calls during
the day, only in the evenings.

We're getting VERY concerned. It may be nothing, but if they can't
answer the phone anymore, that may be an indication they're TOO
swamped under by orders. I've got a couple of leaders in panic who
are beginning to wonder if they'll see their parts in time.

I *love* their offerings, but if they're unobtainable it could be a problem
if this is our *only* solution. We're now starting to consider "Plan B"
supplier sources and design solutions, and praying we're not forced
into that.

I'm hoping this is only temporary, but I want to compare notes.
Has anyone else here had any contact problems, or promised
delivery date problems?

Thanks.

- Keith
__________________
Keith McClary - Organizer/Mentor/Sponsor - Ann Arbor MI area FIRST teams
ACTI - Automation Computer Technologies, Inc. (Sponsoring FIRST teams since 2001!)
MI Robot Club (Trainer) / GO-Tech Maker's Club / RepRap-Michigan) / SEMI CNC Club
"Certifiably Insane": Started FIVE FRC teams & many robot clubs (so far)!
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2009-(on): 470 "Alpha Omega" | WAFL | Sponsor & "Floating Engineer" for MI Dist 13 (Washtenaw Cnty)
2011: 3638 "Tigertrons" | 2013-(on): 4395 "ViBots" | 2014-(on) 66 "Grizzlies"
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