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Originally Posted by kmcclary
Can anyone get through to Andymark??? One of my teams has been
trying to buy from them, but has been unable to reach them for days
regarding their order and has no clue as to what's happening.
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Here is our current status:
Communication:
We are returning email messages within a day. To get the best response from us, please use email at this time.
We are returning phone calls within a day or 36 hours. While this may not be fast enough for some people, we are still replying and giving feedback.
Sales:
Some parts are in very high demand. Our 28-tooth sprockets ran out of stock, but we got another batch done today. Our "AM Shifter 2" product is being shipped out within 5 working days of being ordered. It is also in high demand. Our AM Shifter (the original version) ran out of stock, as we expected people would use the "AM Shifter 2" model more. We've asked people who are ordering the AM Shifter to use the 2nd generation model... it's better, anyway. Our "Upgrade Kit" for the Kit Transmission is in very high demand, but we are keeping up with orders.
For anyone who has lead time or product concerns, email
me.
Thank you,
Andy