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Originally Posted by GaryV1188
We put our details into Passkey this weekend and printed the shipping label. I called today for a pickup (6PM Tues - YEA!).
But the freight pickup scheduler didn't know anything abut the booking number, they didn't know about FIRST complemenary shipping. Should we be worried?
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As long as you got the airbill printed and FedEx comes to pick up your bot, you should be good to go.
The schedulers sometimes do not know about the deal that FedEx works out with FIRST, but if you have an airbill printed out from the PassKey system it will bill the shipment to the FIRST FedEx Complimentary account and you are good to go.