Thread: Praise for Q&A staff
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Unread 25-02-2006, 01:13
Terpene Terpene is offline
And so forth
FTC #0040 (Grep, Lurch, Grab)
Team Role: Mentor
  
Join Date: Feb 2006
Rookie Year: 2005
Location: Lawrenceville, GA
Posts: 2
Terpene is an unknown quantity at this point
Praise for Q&A staff
I'm posting here in praise of the Q&A group. The Vex team that I mentor ran into some apparent compatibility issues with the upgrade for EasyC and the cd key, in part because we were using a laptop with a Windows 98 platform. My resident software geeks were tearing their hair out over this, and it took a few e-mail exchanges with the help desk to get it sorted out, but I was really pleased with the quick turnaround and personal interest of the Intelitek staff in purging the gremlins. Thanks for using a really professional approach and commitment of resources to support the users in the FIRST challenges.