[sanddrag]

Sorry but I don't see it that way. I've said this before and I'll say it again.

We are customers of FIRST. We pay good money to play on a well functioning field. It should be a well functioning field. If I order dinner at a nice restaurant, and it comes out wrong, they fix it. Why, because I'm paying for it. If it comes out wrong again or if it is taking too long, it is free.

We spend six weeks building robots. There's no reason FIRST can't spend 6 weeks perfecting their field.

The fact that it is a first week regional is no excuse. Everyone who is there payed $6000 to be there. They should get the proper service they payed for.

Some of you may say we get more than $6000 value for our $6000 which is probably true. But that is the price they charge and that is ther price we pay. In any case, we are still customers, and customer satisfaction is key to keeping any business or organization alive.

So don't go easy on FIRST because you feel sorry for them. If you do, what incentive will they have to make it better next time if they know we always are so forgiving?

FIRST is a great organization. I'm not out to get them. But I don't expect any less of them than I do any other business/organization/person that I pay good money to.

EDIT: I forgot to note that FIRST is not entirelty to blame. There are also a couple 3rd party companies as I understand. But that just means that FIRST needs to get on them for not delivering a working product.