[Zach Purser]

Originally Posted by sanddrag

Sorry but I don't see it that way. I've said this before and I'll say it again.

We are customers of FIRST. We pay good money to play on a well functioning field. It should be a well functioning field. If I order dinner at a nice restaurant, and it comes out wrong, they fix it. Why, because I'm paying for it. If it comes out wrong again or if it is taking too long, it is free.

We spend six weeks building robots. There's no reason FIRST can't spend 6 weeks perfecting their field.

The fact that it is a first week regional is no excuse. Everyone who is there payed $6000 to be there. They should get the proper service they payed for.

Some of you may say we get more than $6000 value for our $6000 which is probably true. But that is the price they charge and that is ther price we pay. In any case, we are still customers, and customer satisfaction is key to keeping any business or organization alive.

So don't go easy on FIRST because you feel sorry for them. If you do, what incentive will they have to make it better next time if they know we always are so forgiving?

FIRST is a great organization. I'm not out to get them. But I don't expect any less of them than I do any other business/organization/person that I pay good money to.

Last year there was also a problem with scoring at VCU. The team that was seeded #1 was incorrectly seeded due to the fact that they played one more match than the rest of the field, and that match was included in their total wins. It is very frustrating, especially for teams like us that can only afford to go to one regional, and I agree that it shouldn't happen. At this point I am going to recommend to our team that we don't attend the first round of regionals.