[EricH]

Originally Posted by iCurtis

I feel it's a design constraint, and machines should have been designed accordingly.

So they should have given us the part numbers for the chain, or even the chain itself. You can't design a machine unless you know what you need to allow for.

(As a side note, at our test area, we didn't worry about bouncing out. There was a substantial brick wall about two feet behind the opening, so if you didn't hit it just right, the ball would always come flying out. We worried more about ceiling beams.)