[Denz]

We encoutered the same problem as your second part. All the lights were on and the camera wasn't tracking at all. It turns out our camera was damaged during shipping or something because we replaced the lense part of the camera and it was up and running perfectly again. Just a suggestion, hope it helps. The camera has been a nightmare for me, I'm the rookie programmer and leader of our programming, lol!

EDIT: And yes, if the camera stops working, I usually have to HOLD the reset button, not simply press it. Don't know why it does that, but it solves all problems!