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Originally Posted by Chriszuma
Okay, I am really, really mad at Radioshaft right now (and yes, that's what I'm calling them henceforth).
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First of all, you don't need to insult a company just because a product that they likely didn't manufacture themselves doesn't work properly.
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Originally Posted by Chriszuma
The other day we couldn't find our USB-Serial adapter that we needed to download code. The simplest option seemed to be running to the Radioshaft on the corner and buying a new one, that could be kept better track of. So I go to the store and after making sure that it comes with drivers (as we don't have an easy way to connect to the internet) we find out that the frigging thing costs $40!!! $40 for a product that can't cost more than 25 cents to manufacture, just because they know I can't easily find it elsewhere.
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Welcome to Capitalism. Supply and demand is an amazing concept, isn't it?
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Originally Posted by Chriszuma
Any sane company puts the individual driver files on the disc, along with an installer that installs them, so the user has the choice to install them himself, in the case that the installer doesn't work properly. Also, for $40 I kind of expected so much as an autorun.
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Google for the drivers if you need the seperate files so desperately.
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Originally Posted by Chriszuma
If they're making forty bucks off every one of these god-forsaken things they sell, can't they have the decency to run their bloody software through a spell-checker?
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Again, they likely didn't manufacture the product themselves, and someone made it for them, smacking their name on it.
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Originally Posted by Chriszuma
So I went ahead and clicked "Re-install(Upgrade)!" and that's when the feelings or extreme rage began to work their way through my bloodstream. The program crashed! Windows comes up and says "InstallDriver.exe has encountered a problem and needs to close." What kind of crap is that? I've never even heard of InstallDriver.exe before, and now it's crashing, probably because the morons don't know how to install the driver the right way.
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InstallDriver.Exe was likely originally extracted from the first exe you double clicked on. It is quite probably that the first file was an archive that extracted to a temporary location.
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Originally Posted by Chriszuma
This kind of crap is unacceptable from such a large corporation as RadioShaft. If they're going to completely screw people over in their time of need, they can at least have the decency to make a working product. I am definitely never giving them money again, and I encourage others to make the same choice. Everything I've ever bought from them has been overpriced and of very poor quality. A company like that does not deserve our business.
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I am quite sorry that you have recieved such poor service from them, but you do not need to go around insulting them and posting libel. I personally have had great service from them in the past in the few items that I have needed to buy from them (soldering iron, solder, project boxes, a few DB plugs, TI-83+, etc.). I plan to continue visiting them as I need to, though their selection does slightly size down from time to time. If you have such an issue with them, please call their head offices and complain there, not in a public forum. Thanks!
In the mean time, I suggest you look up online vendors, as they likely will have larger selections for products that you are looking for at lower prices.