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Re: Team managed help desk
I'm not really sure what kind of help you are looking to offer. If you are offering services like help with programming or help trouble shooting your electrical system then I think you are definitely on the right track and I think it would be a great idea. However I also think your team would be over whelmed with requests perhaps what you could do is have sign up sheets for example programming, programmers who were available to help could write down their name, a team number, their division maybe a cell phone number then any teams who needed help could get the information from the help desk. This seems to me to be the easiest and most efficient way to make this work.
That is just my 2 cents I would be more than willing to help if you needed it, let me know.
James
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