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Originally Posted by Katie Reynolds
6.10.3 Immediate On-site Crate Weight Complaint Resolution
When the team members arrive at the Pit Station:
1. Refer to and read the label Shepard Exposition Services (SES) placed on your crate.
2. If you have any question as to the accuracy of the weight or information on the label, immediately find An SES representative and resolve the problem. Please see the Pit Administration Supervisor if you cannot find a representative.
3. Do not open the crate until you resolve the problem.
NOTE: If you open the crate, you relinquish any appeal rights.
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If the SES label was on the crate I might have noticed it before we open the crate. Instead I found it after the fact with the rest of the documentation on our table. I agree that 375 lbs is close to 400, but they claimed 430 lbs! That is a 55 lb difference and I am including everything. Straps, tiedowns, battery boxes were all left in the crate, since we did not have a need for them in the pit. They were all weighed with the empty crate at 170 lbs. It is very easy to have to pay an extra hundredweight if the scale is off by 55 lbs!