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Originally Posted by Eugenia Gabrielov
I'm going to go out on a limb here and say that I think in some ways, highlighting a "negative aspect" could actually be a helpful situation, but I think I will expand on Arefin's great statement and say this:
Every complaint you write reaches someone's ears, but if you really want to make a difference, you need to change your gripes into suggestions, into statements with reason and suggestion, instead of leaving your audience with basic criticisms sans actual reason behind them.
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Genia makes a perfect summation of how I feel about this subject.
I also noticed that the negative threads had many more responses than the positive ones did. It has always been this way, throughout the two years I have been reading the forum. I think majority of the replies thus far have been civil, with a few exceptions. The exceptions have mainly been people with little experience postulating their ideas here on ChiefDelphi, and I don't think it is on a truly wide scale.
I think the main reason why there are more responses in the negative threads (as opposed to the positive ones), is the fact that human nature causes people to focus on the negative aspects of their experiences. Most of our most powerful memories are of bad experiences, for a good reason. People learn best by observing cause and effect (this method of learning is the basis of all scientific disciplines). When people see a bad effect, they naturally look towards the cause in order to garner an explanation, as well as a means of preventing that bad experience from occurring again. However, people tend to focus less on the positive/neutral experiences because they have less of an overtly noticeable effect on their lives.
The reason we see so much negative feedback here on the forums is the exact same reason that the majority of news reports focus on the bad news, and not the good news. We don't need to fix the things that are good, and so people feel less of a need to post about them here (because this forum exists as a means of improving the FIRST experience).
I don't feel a great concern about the amount of negative feedback posts that we are seeing now. I will only become concerned if those posts become disrespectful or non-constructive.
-- Jaine