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Originally Posted by Eugenia Gabrielov
I'm going to go out on a limb here and say that I think in some ways, highlighting a "negative aspect" could actually be a helpful situation, but I think I will expand on Arefin's great statement and say this:
Every complaint you write reaches someone's ears, but if you really want to make a difference, you need to change your gripes into suggestions, into statements with reason and suggestion, instead of leaving your audience with basic criticisms sans actual reason behind them.
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Eugenia is right. There is a difference between complaints and constructive criticism....complaints are gripes or whining fest whereas constructive criticism coupled with suggestions...allows for the possibility of exchanging ideas which will cause changes .... which will negate the cause of the "complaint" or problem.
Pat Chen