[Jonathan Norris]

Ken, I understand your pain, but it is felt with every computer manufacturer. The truth is that laptops don't last well under regular use. I have had a dell and a Toshiba laptop and have had major problems with both (causing costly repairs). It seems like everyone has horror stories with laptop manufacturers these days. I have just heard much better stories about apple's customer care (if you get the extended service +$$$), than what I received with both dell and Toshiba. With Toshiba they had my computer in for repairs for 3 months and 29 days (2 more days and they would have had to give me a new comp). To me it seems that Apple makes better products, and take better care of their customers. (No, I have never bought an Apple computer, but my next purchase will most likely be a Macbook Pro)