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Originally Posted by John Wanninger
While I am not fit to judge goodness, I do admire those who find and exhibit grace and are truly professional in all aspects of their lives, not just in public situations. I'd like to believe G.P. is more than putting on a face to do business; that it is the end rather than the means.
I hope G.P. is a tool that uses us, rather than the other way around.
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and interesting point, but you gotta start somewhere.
GP is most powerful when you practice it knowing that you dont feel like being gracious or professional right at this moment. If someone on your team screws up something important, at a critical point, you may feel like blowing up in their face, and telling them what an idiot they are, and how they have ruined everything for the whole team. Its perfectly normal to feel that way, and blowing up would be the normal human response.
But if you 'remember your training' and instead you tell yourself 'OK, mistakes and failures have occurred - we are all human - we all make mistakes - this person deserves to be treated with respect as a professional...' and you instead start dealing with the problem, instead of attacking the person
then all that energy gets focused on solving the problem, instead of spewing anger.
Does that change you on the inside? Will you not have the same tendency to want to explode the next time things go wrong? I gotta say no (from my own experience). When something goes wrong and you are blindsided when you are tired or overwhelmed you are still gonna have that knee-jerk reflex desire to blow up.
That is when you have to count to ten, and consciously choose to use GP to handle the situation. I think we have not changed on the inside, we have learned a better way. The underlying emotions and feelings will still always be there.