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Originally Posted by Beth Sweet
Maybe I didn't make myself clear. They made me pay $30 to join their "rewards" program then canceled it 2 months later and offered me nothing but a gift card in return. I thought that I would warn people who would be making technical purchases of this store's policy and lack of response to unsatisfied customers.
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Why is everybody jumping on Beth's back? She is saying that they had dis-satisfactory costumer service, and that they did not deliver the product that they said they would. Both are true.
How would you feel if an ISP said that you would get unlimited Internet for a simple $30 fee and then canceled it; then told you that you could only spend the refund money in their store? By doing this, they have simply made themselves $30.
As for "just remarking on the nothing under $30 dollar statement"... Why?
There are obviously things under $30 in the store... but if she doesn't need them, then why should she be forced buy them?
Her saying that was kind of like anybody else saying that there is nothing to watch on T.V.
This is her opinion, and she is entitled to it.
"Encouraged purchasing" is just a fancy way of saying that the store Made her think it was a necessary purchase. Take it from a guy with telemarketing background... You can MAKE anyone do anything you want them too, if you say the right things.
Also, many stores give cash refunds. look at walmart, or K-mart, or Target, or any number of other larger chains... The only thing they won't give a refund for is a CD or DVD... and that is only to prevent piracy.
Just saying that there is no reason to get uppety,
-Cody