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Originally Posted by Beth Sweet
Sorry, I ended up off of CD for a bit last night, got dad to take me shopping and out to dinner.
The "Network" was a program where everytime you purchased something from the store, you got points and eventually your points added up to money on a gift certificate. You paid $30 to begin and then as long as you made 1 purchase each year your account stayed open. I was told that because of the expensive laptop that I had purchased, I would get lots of points so I should join. And I didn't mind that because, over a year or two, I could rack up enough points to be able to buy something nice that I would want (MP3, scanner/copier etc).
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Paying for a "rewards" program is not right. I work at Staples as a Sales Associate and Resident Tech (PC repairs, etc). Our rewards card is free to sign up for and will payout for the purchase of a laptop. (I've had customers come back and show me the check)
Unfortuneatly, its sounds like you got sucked into the corporate trap.
AS far as salesmanship goes, I'll admit I'm not a very good one. I'm very honest with my customers, and will help them with smaller problems and questions. While my sales figures aren't great, I've had many customers give positive feeback to the managers.