[KenWittlief]

Following a normal business model you would not expect a new company to make any profit for the first 5 years - those years are 100% investment in the new technology and startup costs.

I would expect Segway is paving the way for a very long term commercial existance. In that perspective, this recall was an excellent business decision - keeping quality and user safety on the top of their list of prioritys, and on the forefront of the publics perception.