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Re: Firefox troubleshooting.
I've had issues with all software over the years. I once had Firefox wipe out all my bookmarks after Windows bluescreened because of a different application. A system restore later and it was fixed. But in the end, I've had a lot less problems with Firefox than I have had with IE and other Microsoft-related applications.
Just two days ago I had to reinstal Windows XP on my desktop after it died during the middle of an Automatic Update and became fouled up beyond all repair.
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