View Single Post
  #13   Spotlight this post!  
Unread 08-01-2007, 12:00
petek's Avatar
petek petek is offline
What would Dave do?
AKA: Peter Kieselbach
FRC #3654 (Tech Tigers)
Team Role: Mentor
 
Join Date: May 2002
Rookie Year: 2002
Location: Middletown, CT
Posts: 923
petek has a reputation beyond reputepetek has a reputation beyond reputepetek has a reputation beyond reputepetek has a reputation beyond reputepetek has a reputation beyond reputepetek has a reputation beyond reputepetek has a reputation beyond reputepetek has a reputation beyond reputepetek has a reputation beyond reputepetek has a reputation beyond reputepetek has a reputation beyond repute
Send a message via AIM to petek
Re: Innovation First- What gives?

I'd like to add one more justification for the cost of IFI parts: support.

There is an IFI person (sometimes two) at every FRC competition from setup Wednesday through packing up Saturday night. These people bust their youknowwhats making sure that their stuff works all week long. In their "spare time" they often go out of their way to help teams avoid problems before they get on the field and even troubleshoot stuff they don't even sell. I doubt that there are many teams which haven't benefited from their assistance.

Now, how many other suppliers do you know of with that level of commitment to the customers of a product which barely breaks even?
__________________
Pete Kieselbach
#4

Reply With Quote