We faxed in our order on Friday, it arrived on Monday. So fast that we actually couldn't send in another item we wanted to add to the order
I don't think 116 has had many problems with McMaster (certainly less than with several other companies, including one, which will remain nameless, that sent our order to Japan).
The biggest problem I have personally had was that their website is sometimes hard to find items, but then again, that's also why I have their catalog.