[JaneYoung]

Thank you for starting this thread, Dan.
Your team members aren't the only ones that are shy about posting in CD. CD can be very intimidating and even though it is busy season/build season, it is also 'welcome the newbie' season on our teams and on CD.

I do agree with Beth that there are rules to follow and I think Brandon does a super job of posting how-to's for new posters to read and to follow and for the experienced ones to use as a reminder.

As individuals with more experience, I would like to suggest that we refrain from negative repping new posters who may be inexperienced like Dan said, and have never participated in a forum situation before. They may not know what the green dot is or why it has turned red, they just know it did - Being new, curious, and a little awkward in using the forum doesn't warrant a red rep, just a little bit of guidance.

Our reactions to inquiries or posts may be affected by our own stress and fatigue during this very busy time. Let's just try to be a little less quick to hit the red rep and a little more informative and helpful.
Jane