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Re: Banebots Return policy
First of all, YES, some, if not all, of the gearboxes WILL fail in the field.
One of ours already has, with just one CIM, and less than 30 minutes of driving time.
Second of all, there is a big difference between "defending" someone, and saying "Hey, give them a chance."
While I would not wish to be judged by the mistakes that I have made, I think I would be proud to be judged by how I have responded to them. While this is inconvenient and stressful, I have faith that the problem will be dealt with graciously and professionally... but not instantaneously.
Jason
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