Quote:
Originally Posted by shawger
I can't wait to see how Ubuntu's bug-handling system will handle this new influx of users. Dell obviously won't be supporting Ubuntu, which means that
a) There will be a massive increase of dumb posts on the Ubuntu forums (not that there isn't a lot already!)
b) Ubuntu will start to have a lot of bugs filled which may or may not be actual bugs. Either way, this will pile up a lot of work for the developers.
c) Combination of a + b
d) Users will try out Ubuntu, do something stupid or fall into one of Ubuntu's inadequacies, and determine that Linux sucks.
I definitely view this as a positive move on Dell's part, I'm just wondering if Ubuntu is really ready to take on the challenge that a whole bunch of new users will represent. If they can meet the challenge, then desktop Linux will have moved forward in a big way.
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I somewhat doubt your a b c and d thing, because I have a feeling Dell will package a CD with every ubuntu computer they sell, offering a user-friendly program to deal with issues, OR they will have figured out a system to be certain that every ubuntu customer gets what they want, so when they get the PC, its just plug and play, no issues. My experience with Ubuntu has been 1.) got an issue or demand of something, 2.) find a fix or a source of what I want, 3.) done, and not have to deal with it again (knocks wood). This is probably what Dell will do for the average consumer (for the sake of good customer service).
As far as the whole Dell and Ubuntu deal is concerned, being a user of Ubuntu since last November, I think I might be convinced to get a new laptop, or PC for the home from Dell. I think I'll try and get my mom and dad to get one as well.
Short: very cool.
