Quote:
Originally Posted by Bharat Nain
The hardest part of accepting a new control system is their familiarity with FIRST. IFI has been a very long time partner and they know the way FIRST works and its requirements. I hope we know who the new vendor is and I hope they attend many competitions next year to understand what is required.
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...and here's where my real concern is too. If and I repeat "IF" (becuase we've had no official word) IFI is not the developer or involved in the new system:
1. How well will the new vendor know FIRST? While it's fair to give people time to get up to speed, does anyone really want to work their bottom off during the build and have things not work in competition?
2. How well will teams and volunteers be able to handle the multitude of potential issues that go along with the incredible flexibility we're talking about?
3.. Will the vendor be able to provide the same expert customer service that IFI has provided? A system expert on the ground at every regional from Wed night through Saturday (even when there are ten events in a week) and several at the Championship?
I'm all for new and better as long as it benefits teams and events, but I have very real concerns here.