Quote:
Originally Posted by Andy Baker
GP... it's tough to describe, but I see it every day. Today, I got an email from a customer: "where is our shipment?" Right before I dig into this shipment, I see another note from this customer: "oh, we got it... someone else signed for it". It was a simple note. She didn't have to send it. But, it saved me the work in finding her shipment info. I appreciated that.
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Andy gave an example of a shipping order interaction.
Culture change is a part of the big picture when thinking about Gracious Professionalism and its impact. Maybe that is an aspect that is worthy of exploration. The impact of Gracious Professionalism on different levels locally and globally. Within teams, during build, at the competitions, after the competitions and following graduation. How does the time spent working with mentors and students modeling GP - influence our society, our future, our big picture that we create? When it is taken out into the real world on the professional level and the personal level, what is that impact? The spread of understanding the importance of science and technology today and tomorrow through Gracious Professionalism. Using it in day to day operations.
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Excellence is contagious. ~ Andy Baker, President, AndyMark, Inc. and Woodie Flowers Award 2003
Character cannot be developed in ease and quiet. Only through experience of trial and suffering can the soul be strengthened, ambition inspired, and success achieved.
~ Helen Keller (1880-1968)