Thread: where to get gears
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Unread 29-01-2008, 08:29
jskene jskene is offline
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Re: where to get gears
Beware of ordering from Stock Drive!

I have just had a 2 week battle with them regarding a recent order, which I have still not received.

Their web ordering interface is inaccurate on whether something is in stock. If a partial shipment is delivered and the rest is backlogged out 6 weeks, they charge you a hefty restocking fee to return the partial order.

They can also be very slow to ship, and quite unresponsive as far as customer service is concerned. It took them 3 days to ship an order where everything was in stock, after several unanswered emails, ignored phone messages, and discussion with 5 different sales people. I finally had to pay for overnight delivery to be sure of getting it.

If you're under a deadline, use another supplier.
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Jerry Skene, mentor OOO OOO 2010 - Chairman's Award- DC OOOOOOOOOOOOOOOOOOOOOOOOOOO
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-----------------------------------2008 - Chairman's Award; Kleiner Perkins Award -Buckeye ---| ---Team Spirit Award - NASA/VCU
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Last edited by jskene : 29-01-2008 at 10:16.