[Josh Murphy]

Is the motor itself jumping inside or is it the chain/belt? We did have this problem about a week ago and we are using the globes to move some pretty light material. We were trying to save weight and didn't put the black rings on them that control the torque. They would not move what we wanted them to when we put load on them so I put the black rings back on and set the torque on the arrow, not on any numbers and we have been fine since.