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Unread 04-04-2008, 10:46
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AmyPrib AmyPrib is offline
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Re: Visit the Georgia Aquarium

Has anyone else had trouble trying to order tickets online? We've tried 2 different people and 2 different credit cards, and when we hit submit order, it immediately comes back "Decline - Payment hasn't been processed. Check your order contents before resubmitting". Doesn't appear to be any mistakes in the contents or billing info that I can see.

I called them - and first it took them 10min to find someone who knew what I was talking about, and then their IT verified the site was working. She also said to contact my credit card company - even though I highly doubt their system is checking authorization or limit on the card in the 1 second it takes to error out.
So all she could say was to refresh and try again (which i've done 5+ times). She also stressed again the only way to get this discount was online. Just my opinion, but it's kinda saddening that there is no other way to do this, esp when there are issues.

Just wondering if anyone else has this issue. I noticed others said they ordered their tix already (successfully) so perhaps we're missing something. Ideas?
Thanks,
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