Quote:
Originally Posted by EricVanWyk
The first four bullet points could be chalked up to bad luck - listing them first lures the reader into a false sense of righteousness (Of course we were renovating, we do that once a year - what is your problem?) and may cause people to skip over the last two. However, listing them after the pizza would completely rob them of meaning by contrast. As point of caution, it could be that a non-FIRST team was also staying with you in the Hyatt, causing this catastrophe.
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Eric, I definitely agree that it could have been bad timing/bad luck (and hopefully NOT a FIRST team), and to be honest, I have worked in the service industry and I give all establishments the understanding that they cannot always be responsible for every thing that happens... but if they want me to come back, I want them to at least acknowledge and perhaps try and make up for any issues... they did nothing. When I let the front desk know about the bathroom, they didnt seem to care, and certainly didnt get it clean in the next hour, when I talked to the staff after our stay, they did nothing to try and compensate us, and when I contacted Hyatt's main corporate office, they never responded or acknowledged our issues. After two years in a row of issues with them, we will never stay there again, and if we can help it, never stay in another Hyatt again.
P.S. This is JUST a warning about the paticular hotel. We absolutely LOVED the Boston Regional the two years we went... and in my opinion its one of the best regionals out there!! The Committee does a great job pulling in everything from colleges to free food to great entertainment. We loved the event, the teams there, the high profile judges and everything about it... definitely go if you get the chance... just dont stay at the Hyatt!! lol
