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Re: Tricks getting the CRIO to talk to laptop
The tool should be run when the cRIO is fully booted. It's troublesome that you can ping the cRIO but the imaging tool can't find it. Do you have a null modem cable available to connect to the serial port on the cRIO? If so, please toggle the "Console Out" dip switch on and connect a terminal to see if maybe something is wrong with your cRIO.
Also, please check if you can see your cRIO in Measurement & Automation Explorer (MAX). Go to Start -> Programs -> National Instruments -> Measurement & Automation. Your cRIO should show up under "Remote Systems".
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