Thread: purchasing buying the 2009 NI cRIO control system
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Unread 17-12-2008, 15:53
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AKA: Eric Anderson
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Re: purchasing buying the 2009 NI cRIO control system
This process is still being rolled out and there is some ambiguity that is causing me (at least) some delay in being able to process my order.

The main issue is communication between FIRST and NI regarding who is allowed to order. The problem is the wording of the announcement does not match FIRST's terminology in the Team Information System (TIMS). I assumed (incorrectly) that the person to order should be the primary FIRST contact. It seems (from talking to the order processing people at NI) that the name that NI has is the person listed in TIMS as the shipping contact.

This is further confused since discussions tend to describe this person as the FIRST Mentor for the team.

It would be good to clarify the process so that it unambiguous who needs to present credentials to NI to allow the purchase of a backup controller for the team. The announcement should state that the controller can be purchased by the person designated as the Shipping Contact in TIMS.
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