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Unread 21-12-2008, 12:04
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Re: cRIO interrupted during reimaging

Quote:
Originally Posted by rsisk View Post
We did so many things to get this working including:

IP Resets
Loading the base NI-RIO software
Formatting the cRIO in Safe Mode (scary thing to do)
Running directly to the cRIO with the crossover cable
All kinds of address configurations (0.0.0.0, 10.0.0.2, 10.24.93.2)
The computer was always 10.0.0.6 or 10.0.0.10 (or subbing 24.93 for the zeros)
Using a different computer
Turning off the firewall
Disabling all other network connections on the computer
Clearing all COM channels (paraphrased I think) using MAX

Switching to another computer finally seemed to clear things up and make things work.

I think that was all the things we tried. It took us at least 5 hours today to finally get it figured out.

I did my best to document what I think were the relevant steps in an earlier post, hopefully to help other teams.

I sure wish I knew this morning what I know now about loading the cRIO image, things would have gone much easier

Although NI doesn't offer phone support on the weekends (and not till Jan. 5 for FRC) we do have a large number of knowledge base articles including topics such as network communication issues with the cRIO. I recommend searching for the operating instructions for the cRIO-9074 for more information.

It also doesn't hurt to ask questions like this on ni.com/FIRST so we can identify the gaps in our documentation (this being one of them).

One thing I would like to point out that Formatting the cRIO shouldn't be a scary thing to do. Its more robust than you think.
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