[Lord Byron]

We've tried both hardwired and wireless, and different power cords and outlets. It still refuses to work. We have tried different browsers, computers, Ethernet cords, default IP after reseting, installation software, different router settings, and no security.

All in all, everything we've tried points towards the bridge being broken.
I also recently learned that when we first connected the bridge to a power source, there was a spark at the connection. This has helped to convince me that the bridge really is damaged.