I will try to help. I just updated ours the other day.
you will want to follow the instructions from here:
http://www.usfirst.org/community/frc....aspx?id=10934
start with Chapter 3 "component datasheets"
On ours we were not able to set our team number until after the update...
1. you will need the .bin file for the DS.
http://www2.usfirst.org/2009comp/nov...c_dsud_pkg.bin
make sure you rename it to "DSUD_PKG". Remember on a default WinXP installation file extensions are hidden by default, so if you renamed the file "DSUD_PKG.BIN" it may actually be named "DSUD_PKG.BIN.BIN" in reality.
2. unplug the DS, insert the USB flash drive, and continue with the instructions. If it doesn't work again you may need to try a different flash drive.
as for the cRIO you will probably want this update for labview. It is supposed to have the latest image update for the cRIO too. Just install it, and then try the cRIO updater thing again...
http://joule.ni.com/nidu/cds/view/p/id/1180/lang/en